Head of Legal & Data Privacy (SaaS)

Head of Legal

Permanent employee, Full-time · Berlin, hybrid

THE IMPACT YOU WILL MAKE

As Conversational Marketing & Commerce is rising up as the biggest disruption for merchants and brands since eCommerce, legal challenges follow.

charles, our clients, their customers and the whole Conversational Marketing community need legal safety and clarity when it comes to conversations, transactions and relationships in messenger apps. Not only does this extend to contractual frameworks, and diverse in-house counsel, but also to data and privacy questions, product development and a constant support of our (future) clients during their journey with us.

charles deeply cares about their concerns and questions and by resolving those, you as our Head of Legal will lay the legal foundation of cCom-growth. In this role, you will be the charles Legal generalist advising a range of stakeholders on their relevant topics.

• Overseeing the contractual relationship with our clients and partners by setting up and constantly developing our commercial agreements, T&Cs, DPAs and associated agreements
• Having full ownership of all legal aspects at charles, with special focus on our data privacy strategy and its day-to-day compliance, thereby driving a central pillar of our positioning
• You will enable others by collaborating with our marketing, sales and success department in all legal questions and communication needed for commercial growth
• Supporting the development of our Software, challenge processes to hold up against our and industry compliance and security standards, secure our IP and discuss new features that will influence compliance of a product that will empower millions of conversations and transactions between companies and consumers globally
• Developing a high understanding of our business to support our Enterprise strategy in negotiations by covering other party questions and drafting, revising, and negotiate commercial contracts
• Being a central part of our funding rounds covering any corporate legal topics with our boards of VCs such as Accel, Salesforce Ventures, and HV Capital in collaboration with our Founders
• Building the legal foundation for our employee relationships and providing advise on best practises in a range of employment related topics
• Co-drive audits for ISO 27001, SOC-2 or from customer’s directly

YOU'LL FIT GREAT WITH THESE SKILLS AND VALUES

• Fully qualified lawyer with the first and second German Staatsexamen, ideally with "Prädikat"
• Previous experience in/with/against large law firms or fast-growing B2B scale up and mastered a highly competitive environment with gold standard execution
• Knowledge of technical software architecture and the world we operate in: how integrations work, how data flows and where possible security issues could arise
• Experience in commercial contracts, with a focus on GDPR, Data, IT and know your way around typical legal issues of those areas
• Experience with IT security standards (ISO 27001, SOC-2) and audits
• Ability to manage a diverse and complex workload while identifying correct internal and external partners to achieve business objectives
• You're able to generate trust with understanding and active listening skills.
• Fluency in German and English and are able to communicate effectively and break down complex legal situations for a wide variety of audiences

THINGS WE OFFER

• Working on challenging and impactful projects at the forefront of one of the most innovative industries in Europe
• Collaborating with some of the leading experts in Conversational Commerce and disrupting a fast-growing industry
• Joining forces with a unique community of Tech, Product, Sales, Success, and Marketing experts committed to building the best product in Conversational Commerce
• Having high visibility and impact across the business with the option to own and drive new initiatives
• Celebrating our major and micro-wins as well as getting to know each other better at regular team-building events
• Sharing VSOP (virtual stock options) in the ownership and success of charles
• Working in a vibrant office in the heart of Berlin overlooking the Wall memorial
• Earning a competitive compensation package

What else we offer?

• Urban Sports Club membership
• A weekly personal trainer
• Free company lunch on Thursdays
• A friendly, open, multicultural work environment
• Dog-friendly office
• Discounts on BVG tickets

About us

It’s better to have a conversation

charles is a SaaS startup that enables brand to build personal relationships with customers. With our software, businesses can chat with customers, send marketing campaigns, sell products, analyze results and automate processes. And we go beyond the tech to offer ongoing consultancy for future success. Our vision is to connect any kind of business with their customers via messaging apps to let them do what they need.

Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.

charles and diversity: be yourself and no-one else

Different perspectives bring innovation and richer work environments. We’re committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we create a welcoming workplace where everyone feels valued and heard.